We have a 24 hour cancellation policy. Anyone needing to cancel or reschedule needs to give at least 24 hours notice via a call or text to 405-406-8357 or the card on file will be charged the full expected amount of the groom. If your appointment is on a Monday you must notify us on Friday by 12 pm via call or text to 405-406-8357 if you need to cancel or reschedule. We have 15 minute grace period for the appointment. Anyone who is more than 15 minutes late will have their card on file charged the full expected amount of the groom.